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Privacy Policy

How we handle your information

How RMZ Elite Water Solutions collects, uses and protects the information you share with us.

Last updated: November 2, 2026

Information we collect

When you fill out a form on this website, such as a free water test request, service request, salt delivery signup, order request or job application, we collect the information you choose to give us. This can include your name, phone number, email address, city, ZIP code or street address, details about your water or system, and, for job applicants, your resume.

How we use it

  • To contact you by phone, text or email about your request
  • To schedule water tests and deliveries
  • To prepare quotes and follow up on your service
  • To review job applications
  • To send water tips and offers if you sign up for them (you can unsubscribe anytime)

How we share it

We do not sell your personal information. We only share it with service providers that help us run our business, such as our form and email providers, or when required by law.

Texts and calls

If you give us your phone number, we may call or text you about your request. Message and data rates may apply. Reply STOP to any text to opt out.

Your California privacy rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, gives you the right to:

  • Know what personal information we collect about you and how we use it
  • Ask for a copy of it
  • Ask us to correct or delete it
  • Opt out of the sale or sharing of it. We do not sell or share your personal information for money or for cross-site advertising.
  • Not be treated differently for using any of these rights

To make a request, contact us using the details below. We may need to confirm your identity before we act on it. You can also have an authorized agent make a request for you. If your browser sends a Global Privacy Control signal, we treat it as a request to opt out of any sale or sharing.

How long we keep it

We keep your information only as long as we need it to serve you, keep business and tax records, and meet legal requirements. Then we delete it.

Cookies and browser storage

This website does not use advertising cookies, tracking pixels or analytics. It saves a few small settings in your own browser, such as whether you closed the offer banner. These stay on your device and are not sent to us.

Water videos come from YouTube, using its privacy-enhanced mode. When you play a video, YouTube may receive basic information like your IP address and set its own cookies.

Children

This website is meant for adults. We don't knowingly collect information from children under 16.

Security

We use reasonable steps to protect your information, but no website or email system is completely secure.

Changes

If we change this policy, we'll update the date at the top of this page.

Contact us

To make a privacy request or ask a question, email info@rmzelitewatersolutions.com or call or text (925) 421-5904.

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